Apprentice Customer Success Manager (Level 3)

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Qualifications required

GCSEs in Maths & English

Personal Qualities

  • Driven
  • Resilient
  • Well-organised
  • Willing to learn

Skills required

  • Experience working in a customer-service environment
  • Ability to speak with new people
  • Basic IT knowledge
  • Time management

Future prospects

A full-time position is likely available to the right candidate upon successful completion of the apprenticeship.

Job details

  • Level 3 IT Technical Salesperson Apprenticeship
  • £15,000 p.a. + uncapped commission
  • Location: Teesside Industrial Estate, Stockton on Tees, TS17 9LR

Roles & Responsibilities

  • Observe calls and demos with CSM
  • Manage notes for ongoing sales opportunities
  • Handle initial email stage (SQLs) – deal with new enquiries with help from CSM
  • Work with the Marketing department to identify new targets
  • Create strong partnerships with existing customers
  • To deliver the sales of key products

About Us

We are a successful, privately held company founded in 2000, based in Teesside supporting international clients, including leading brands such as Morrisons, JD Sports, Card Factory, Premier Inn, Domino’s Pizza, Princes, Brakes, (TGI) Fridays, Sodexo, and NHS Professionals.

Trade Interchange has a culture of service excellence and is passionate about solving customers’ problems.  You will be joining a vibrant and enthusiastic team working side by side to deliver service and support of the highest standard.

What it's like to work at Trade Interchange

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