Data Security

Data Security

Data Security, Availability and Integrity are core to Trade Interchange’s products and services. Therefore Trade Interchange has implemented an ISO27001 accredited Information Security Management System. The system is audited by SGS, a UKAS accredited auditor.

IS0 27001 System Certification

Rackspace Hosting Partner

Trade Interchange’s trusted hosting partner, Rackspace, is a globally respected hosting company. Rackspace is a member of the PCI Security Council and plays an active part in setting the standards.

Rackspace data centres conform to the following accreditations and standards: Security:

  • ISO27001
  • SSAE 16 Type II SOC 1

There is redundancy at all possible levels including; PSU, Network Card, RAID, 1-hour hardware swap SLA if motherboard etc. failure. Trade Interchange has SLAs in place with Rackspace that ensures availability 99.9999% 24x7x365.

All data is securely backed up and monitored by Rackspace. Trade Interchange tests these back-ups regularly as part of our Information Security Management System.

Business Continuity Planning (BCP) is managed by the Trade Interchange security team, which documents and tests the plans.

Application Performance and Security

The ARCUS® platform is developed in-house at our Teesside development and support office. The application is built on a classic n-tier architecture, delivered via dedicated hardware using a multi-tenant model. As more tenants subscribe, additional hardware is added.

The ARCUS® platform and networks are independently Penetration tested on an annual basis by our security partner, ECSC Ltd.

The ARCUS® platform audits all relevant changes to data within the system. The platform supports and is tested against all major browsers including Internet Explorer 7 onwards, Firefox, Chrome, Safari and Microsoft Edge.
Other than an internet connection, the only browser requirement is that JavaScript must be enabled.

Agile Development

Trade Interchange operates an Agile Development methodology. Small incremental updates are released every six weeks. Due to the nature of Agile, we do not have a traditional development roadmap. Instead, we have a backlog of features that are driven by our customers’ requirements. This ensures we can be flexible and responsive, giving our customers short ROI cycles.


Data can be easily exported from the ARCUS® platform, then manually imported into an ERP or finance system. We have also interfaced directly to client ERP systems. We are happy to discuss other formats and options for developing direct interfaces to other systems. Data can also be imported via Microsoft Excel.

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ARCUS® Platform

Trade Interchange's ARCUS® Supplier Management Platform features a comprehensive suite of easily-configurable modules

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Supply Chain Management software online demo

Case studies

Find out what our customers say about us by reading our latest case studies.


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Our Modules