Brakes: ARCUS® Supplier Scorecard
The ARCUS® Supplier Performance Management (SPM) module has helped Brakes become more efficient and improve supplier performance.
Brakes were managing a large number of suppliers who provided an extensive range of perishable products.
Suppliers needed to meet critical KPIs that reflected delivery times and quality standards.
Reviewing supplier performance against these KPIs was a laborious, time-consuming, paper-based process.
ARCUS® Supplier Performance Management was introduced across Brakes to enable easy, online scoring and to provide clear visibility of supplier performance.
The online solution enabled suppliers to score themselves too, creating a 360° view.
Side-by-side comparison reports were used to highlight any differences between Brakes’ scores and the supplier’s own input.
Dramatic time savings compared to the original paper-based process.
This created the capacity to review more suppliers, giving greater insight into performance.
The 360° approach strengthened the relationship between Brakes and its suppliers and resulted in an overall improvement in supplier performance across the company.
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