Miller Construction SIM Case Study

Miller Construction SIM Case Study

The ARCUS® SIM module has given Miller Construction the competitive edge with a more accurate, high quality, vendor governance programme.


The Challenge

Compliance – it is a key requirement in the UK construction sector to ensure suppliers are accredited and fully qualified to work on construction sites.

Burden of administration – existing manual processes were labour intensive with hundreds of phone calls, emails and chasing up of suppliers.

Lack of visibility – Miller Construction has a commitment to working with SMEs, but it was struggling to identify the right people for the right contracts as information was hard to access and often out of date.

The Solution

Suppliers on boarding themselves – suppliers input and update their own information.

Cloud-based system – a web-based system giving central visibility of up-to-date supplier information across all areas of the company.

Flexible information gathering – a system that enables flexible questioning to gather information from across multiple markets, geographies or activities.

The Result

Trade Interchange’s ARCUS® SIM – a cloud-based system that is flexible, agile and configurable to meet different needs throughout Miller Construction’s organisation.

Improved efficiency over on-boarding of suppliers and keeping information updated, greatly reducing the cost of managing supplier information.

A simple implementation programme that had suppliers being on-boarded within 12 weeks.

Miller funded model and not a supplier-subscription model, which disadvantages SME businesses.

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