Sodexo SIM Case Study

Sodexo SIM Case Study

The ARCUS® SIM module has become the gateway for Sodexo to gather all supplier information.

The Challenge

Managing Risk – the huge task of collecting, managing and keeping up to date necessary information relating to key business areas.

Lack of visibility – limited visibility of supplier engagement made vendor governance difficult and frustrating to manage.

Information Silos – existing systems had created silos of information which quickly became out of date.

Burden of administration – the sheer volume of paperwork was becoming labour intensive with hundreds of phone calls, emails and chasing up of suppliers.

Sodexo needed an easy way of keeping track of what was happening

The Solution

Supplier on boarding – suppliers input and maintain their own information.

Cloud-based system – a web-based system giving suppliers access to a simple, user-friendly solution.

Supplier approvals – once suppliers are on boarded, Sodexo stakeholders would be notified to log on, analyse the supplier submissions and approve the suppliers.

The Result

A cloud-based system that is flexible, agile and configurable to meet different needs throughout Sodexo’s global business.

A dashboard that gives visibility to stakeholders and is simple to use.

A reporting function that allows the relevant information to be shared with the right stakeholders throughout the business.

Simple implementation – working with the teams to configure the module to fit Sodexo’s exact business needs.

Vendor Governance made simple – a system that is easy and intuitive for both internal users/stakeholders and suppliers.

You can contact us if you are interested in finding out more, or you can download the case study below.



View online demos

Case studies

Find out what our customers say about us by reading our latest case studies.


Contact us for a demonstration of our software

Contact us ›

Our Modules