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ARCUS® has been designed and evolved by working with organisations in the healthcare sector. This has helped us to address some of the major pain points professionals face across multiple departments, including procurement, sustainability, supply chain and technical, when sourcing suppliers and products to meet existing and future needs, whilst delivering proven reassurance of reliability and ease of deployment for Chief Technology Officers / IT professionals.

Our proprietary, cloud-based Software as a Service (SaaS) ARCUS® platform is fast to deploy, simple to use and delivered in a modular format that can be used in any combination or stand-alone. The central document database removes the need for disparate, stand-alone systems. All the information is stored in the central database which enables all stakeholders and relevant professionals to access the data at any time (based on company-driven access levels) and remove silos of information. ARCUS® is used by multiple departments in some of the largest organisations in the world, such as Sodexo, Four Seasons Health Care, Hallo Healthcare Group and Barchester Healthcare, and can be integrated into internal systems as required.


  • ARCUS® availability: The 2021 uptime figure was 99.998%.
  • No hardware requirements - resulting in zero-touch deployment.
  • Integration with key industry and internal systems using our native API (ARCUS® Connect).
  • Agile development process minimises the risk of failure and significant downtime.
  • Trade Interchange holds an ISO 27001 accredited Information Security Management system.
  • Modules can be implemented as a standalone solution, in any order and in any combination.

Confidence in supplier management for Chief Technology Officers / IT professionals in healthcare

ARCUS® supplier management software, hosted in the cloud by Trade Interchange, has been proven to work in the healthcare sector and delivers supply base confidence for the companies such as Aspen Healthcare, Barchester Healthcare, BMI Healthcare, Elysium Healthcare, Four Seasons Health Care, and Hallo Healthcare through a streamlined solution.

Platform availability

The availability of ARCUS® is measured minute-by-minute and the resulting figures are used to provide an uptime percentage. The uptime figure for 2021 was 99.998% which met our availability guarantee of 99.9%.

Zero-touch deployment

The ARCUS® platform delivers a cloud-based SaaS offering to multiple departments within organisations. ARCUS® is a zero-touch deployment with no hardware requirements, it supports all major desktop and mobile browsers and the installation is covered by our tried and tested implementation process.

API Integrations

ARCUS® Connect, our native API, allows integration with other solutions, ensuring all information can be automatically shared across systems – eliminating the need to re-key data. Data can be transferred in both directions between your current internal and external systems and ARCUS®. Examples of integrations include DocuSign, Microsoft Active Directory, Google Maps, NAVEX Global, Recipe & Menu Engineering and ERP systems including SAP, Oracle, and Microsoft Dynamics. More details can be found on our integrations page.

Agile Development

We deploy an Agile development process which results in incremental upgrades to the ARCUS® platform every six weeks. This approach minimises the risk of failure and significant downtime often associated with major releases. The upgrades and changes are applied at a platform level, ensuring all customers receive the updates and there are no standalone platforms in use which may run the risk of becoming outdated. This allows us to regularly update the platform with features that add value for our customers.

We utilise feedback from our customers, particularly around the challenges they face. This drives the development of the features we add, providing maximum value. Our customers welcome this approach as they benefit from a quicker return on investment (ROI).

Information Security

Our ISO 27001 accredited Information Security Management System ensures that all elements relating to Data Security, Availability and Integrity are covered, especially in relation to our customers’ data and the services we provide.
The system is audited by SGS, a UKAS accredited auditor. We have held the ISO 27001 accreditation since 2013. The scope of our ISO 27001 compliant Information Security Management System includes our Agile development methodologies. This includes version control, testing, risk assessments and peer review in line with strict coding standards. Trade Interchange and our hosting partner both operate within GDPR framework, and the ARCUS® platform is GDPR compliant.

End-to-end Solution

The ARCUS® platform includes eight individual modules that can be implemented standalone, in any combination or in any order that can be categorised into three separate families; ARCUS® Source, ARCUS® Supply and ARCUS® Product.

ARCUS® Supply

The ARCUS® Supply family enables collaboration between multiple departments, confirming supplier compliance with government legislation, industry standards and company policies while also helping to manage all supplier and contract information as well as evaluating supplier performance.

ARCUS® Supply manages the lifecycle of all suppliers and the collection and verification of their information and documents, streamlining activities such as supplier on-boarding, contract, rebate, and performance management.

ARCUS® Source

The ARCUS® Source family gives procurement professionals confidence in supplier selection, negotiation and the management of all their strategic sourcing projects.

ARCUS® Source ensures all goods are sourced from suppliers who have proven they can meet a company’s needs while also achieving the best market value for goods and having a full overview of current and future procurement projects.

ARCUS® Product

The ARCUS® Product family enables stakeholders to manage and efficiently collect and maintain critical product information.

ARCUS® Product allows suppliers to enter and upload product data enabling users to easily validate and approve products using custom workflows. This information is effortlessly shared between departments and is used as the central database for product specifications and during all stages of new product development.


ARCUS® SIM is a central platform for collecting, storing and managing supplier data, that helps reduce the risk to brand and ensure supplier compliance.


ARCUS® SCM centralises contract data, standardises processes and automates tasks to improve efficiency of managing, approving and renewing contracts.


ARCUS® SPM is an advanced scorecard that allows users to track and evaluate the performance of suppliers against corporate SLAs and KPIs, helping to identify risk and non-compliance and maximise supplier value.


ARCUS® SSM maps the various stages of your current or planned strategic purchasing processes, improving efficiency, increasing visibility, reducing bottlenecks and ensuring best practice.


ARCUS® eRFX is an online tendering tool used to pre-qualify current or potential suppliers, ensuring selected suppliers are qualified and able to deliver the necessary products and services.


Using eAUC, suppliers are invited to online negotiations using the auction type best suited to the business’s needs or goals, achieving best market value without comprising on quality.


ARCUS® PIM automates the process for collecting detailed information about supplier products, while providing a shared view and process for all departments. This ensures product data is accurate and approved by all relevant stakeholders.


ARCUS® NPD centralises new product development information, standardises processes and automates tasks to improve the efficiency of new product development from concept through to sale.

Suggested Content...

Take a look at these resources to find out how ARCUS® Supplier Management Software has helped CTO & IT professionals in the healthcare sector.

Four Seasons Healthcare Carousel

"Trade Interchange’s ARCUS® supplier management platform has allowed us to fully consolidate our supply chain and procurement function, and we now have a complete handle over all supplier data, contracts, performance and sourcing."

Harvey Marston, Head of Procurement, Four Seasons Health Care

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Case Study

McKesson UK logo

McKesson UK is a pharmaceutical company that is required to run an extensive number of tenders across a wide range of GNFR categories, such as Transport, Facilities Management and IT & Professional Services.

ARCUS® eRFX was implemented by LloydsPharmacy Clinical Homecare (LPCH), a division of McKesson UK, in 2017, to fully digitise their tenders. After strong results, McKesson UK implemented ARCUS® eRFX across its other brands, such as Lloyds Pharmacies, AAH Pharmaceuticals and its Support Centre Functions.

To run all these tenders in an efficient manner, which will help save time whilst reducing risk, McKesson UK needed a centralised, digital tendering process to adopt across McKesson UK and its divisions.

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