Our Story
Since 2000, we have been delivering supply base confidence through a streamlined solution.
When we were founded in the UK, we initially focused on full-managed eAuctions. As we have grown through the years, we have expanded our offering, and continuously developed our ARCUS® Software to help organisations reduce the costs, risks, and complexities associated with managing a large supply base.
Our software is developed at our office in Teesside, where we operate via an agile, customer-centric approach. We strive to deliver configured solutions tailored to our customer’s best practice approach to supplier management.
Fast to deploy and simple to use, we support many leading brands with our ARCUS® Software.
Our Purpose
To deliver supply base confidence through a streamlined solution for our clients.
Our Values
At Trade Interchange, our values are deeply embedded into our workplace culture, so we can effectively work to deliver supply base confidence for our customers, with our supplier management system.
Team Focused: We work as a team and support each other in the pursuit of our common goal - to deliver the service you need.
Growth Minded: We embrace change, and continuously strive for improvement, tackling challenges head-on.
Be Professional: We strive to work to the best of our ability, we take pride and ownership of our work, and always behave professionally.
Open Communication: We believe that honest two-way communication is the key to success. We understand our business objectives, and the importance of each of our roles in achieving our goals.
Work Hard: We work on hard the right things and dedicate ourselves to delivering supply base confidence for our customers.
Thanks to the ARCUS® platform, the procurement and technical teams now have supply base confidence through the streamlined solution, which enables full visibility and control over supplier relationships across tendering, negotiating, on-boarding and contracting.”
San Tickle - Procurement Excellence Manager AAK & Global Project Lead Supplier Information
Meet our Management Team
MIKE EDMUNDS
CEO
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Mike co-founded Trade Interchange in 2000 and developed ARCUS®. Since our founding, he has led the growth of ARCUS® from eAuctions, to a full supplier management solution. Today, Mike’s key responsibility is to drive us towards our vision, to deliver supply base confidence through a streamlined solution through an innovative, quality product, and become the best at what we do!
Ian Lazzari
Systems Manager
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Ian manages the hosted infrastructure deployed to run ARCUS® and the day-to-day IT Operations of the Trade Interchange team, offering support and improvements and network infrastructure. Ian also champions our robust system security, ensuring that we are always working to our ISO 27001 accredited security management system.
Mark Handley
Development Manager
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Mark leads our talented team of developers, adopting agile scrum methodology to continually maintain and upgrade our ARCUS® Software, regularly introducing innovative new features, and driving further improvements based on client feedback and need. Mark works closely with our customers in several technical areas including API integrations and AI development.
Marc Brackenbury
Marketing Manager
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Marc maintains strategic oversight over our Marketing Executives and Customer Success Managers, to deliver customer focused marketing, sales and account management. Marc also manages our analyst relationship to understand market trends and changes.
Emma Wye-Williams
Operations Manager
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Emma is the leader of our dedicated team of Solutions and eSourcing Consultants, with over 20 years of experience in implementation and training. She oversees all our implementation projects for new customers, as well as ARCUS® solution delivery and system updates for our existing clients. Emma also delivers demonstrations of our system to potential customers and existing customers looking to increase ARCUS® usage.
Meet our Leads Team
James Edmunds
Lead Solutions Consultant & Product Owner
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James started working for us in 2017. Now, he is our Lead Solutions Consultant, helping to lead the Operations team in providing outstanding service for our clients and users of the system. He is responsible for ensuring our clients are satisfied with their use of the ARCUS® system, assuring all needs are attended to, and that the implementation of the system runs smoothly.
Liam Innes
Lead Marketing Executive
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Liam joined us in August 2018 and works with the Sales and Marketing Manager on our annual marketing strategy. As part of this, Liam is responsible for creating and reviewing marketing processes, whilst maintaining important marketing documentation, such as value propositions, persona profiles and journey maps for use across the business.
Jessica Pullman
Lead Web Applications Dev
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Jessica began with us in 2017 and works with the Development Manager in leading the agile development team. She ensures sprints and projects are completed both successfully, and on-time, through team co-ordinations, daily check-ins, and general support. She also works daily to maintain ARCUS®, ensuring it remains stable and delivers on performance.
Emily Baldwin
Lead Web Applications Dev
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Emily began with us as a Junior Developer Degree Apprentice in 2017 and has progressed to a Lead Web Developer and Scrum Master position during this time. Her responsibilities include the development of new features during the sprint process, completing bug fixes, maintaining APIs, and leading the rest of the development team in maintaining and improving the ARCUS® System.
Liz Jeffrey
Lead eSourcing Consultant
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Liz has worked with Trade Interchange since 2014 in the eSourcing team, supporting our ARCUS® eRFX and eAUC users with their online tenders and eAuctions, including building and managing the eRFX or eAuction when required. Now Liz leads our team of knowledgeable eSourcing Consultants in delivering eAuctions and tenders for our clients.