Monitor and Evaluate your Supply Base with a Supplier Scorecard
ARCUS® Supplier Performance Management (SPM) is our advanced supplier scorecard solution, empowering users to closely track a supplier’s performance against the SLAs and KPIs which matter most to them.
With our supplier performance management software, you can spot risk and non-compliance with ease through a transparent overview of supplier progress towards key KPIs, including health and safety, performance, attitude, professionalism, and quality, against customisable metrics.
With Supplier Performance Management:
Global view of suppliers: Let no supplier slip, as ARCUS® SPM allows you to track performance across vast quantities of suppliers and measure any progress over time.
Enhanced reporting functionality: When used with ARCUS® Analytics, reporting functionality enables easy identification of supplier issues and non-compliance.
Identify supplier risk: Track whether suppliers are performing in-line with agreed SLAs, and drive compliance. Communicate corporate vision and strategy with chosen suppliers.
Maintain Supplier Relationships: Improve communication and collaboration between the buyer and supplier with both internal, and external scoring functions.
What are the Benefits of Supplier Performance Management?
- Identify supplier risk.
- Manage performance of large supplier volumes.
- Present performance metrics to key stakeholders.
- Measure against customisable metrics and benchmarks.
- Remote access for key stakeholders.
- Maximised supplier value.
Configurable Scorecards
Tailor your supplier scorecards against the metrics that matter most to you.
Enhanced Reporting Functionality
Closely track your supplier performance, and swiftly identify any issues.
Exportable Data
Export your supplier performance management data to be used elsewhere in the business.
Case study
Whitbread PLC is the UK’s largest hospitality company, owning Premier Inn as well as Beefeater, Brewers Fayre, Table Table and Bar+Block.
It is essential for Whitbread’s procurement team to be able to efficiently collect data and evaluate supplier performance in a robust yet streamlined manner.
Without an effective system in place to manage this, Whitbread was losing time to inefficient processes.
Whitbread uses ARCUS® SPM to provide a clear overview of supplier performance against their preferred SLAs and KPIs.