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Facilities Management

ARCUS® has been designed and evolved by working with facilities management organisations. This has helped us to address some of the major pain points professionals face across multiple departments, including procurement, sustainability, supply chain and technical, when sourcing suppliers and products to meet existing and future needs, whilst delivering proven reassurance of reliability and ease of deployment for Chief Technology Officers / IT professionals.

Our proprietary, cloud-based Software as a Service (SaaS) ARCUS® platform is fast to deploy, simple to use and is delivered in a modular format that can be used in any combination or stand-alone. The central document database removes the need for disparate, stand-alone systems. All the information is stored in the central database which enables all stakeholders and relevant professionals to access the data at any time (based on company driven access levels) and removes silos of information. ARCUS® is used by multiple departments across the globe in some of the largest organisations in the world, such as Sodexo, Costa, Premier Inn and Morrisons, and can be integrated into internal systems as required.

Why ARCUS®?

  • ARCUS® availability: The up-time figure for 2019 was 99.98% .
  • Our licence model is for one licence per customer. This enables unlimited numbers of employees to log in and access the system without incurring any additional charges.
  • Deployed in over 25 countries and in multiple languages.
  • Agile development process minimising the risk of failure and significant downtime.
  • Full visibility across sourcing, supplier relationships and products in a single platform developed using a single codebase.
  • Modules can be implemented as a standalone solution or in any order or combination.

Confidence in supplier management for Chief Technology Officers / IT professionals in facilities management

ARCUS® supplier management software, hosted in the cloud by Trade Interchange, has been proven to work with companies delivering facilities management services, and delivers supply base confidence for the companies such as Sodexo through a streamlined solution.

Platform Availability

The availability of ARCUS® is measured minute-by-minute and the resulting figures are used to provide an uptime percentage. The uptime figure for 2019 was 99.98% which met our availability guarantee of 99.9%.

Licencing Model

Our licence model is for one licence per customer. This enables unlimited numbers of employees to log in and access the system without incurring any additional charges. This authorisation can be extended to third party organisations working on your behalf following approval from the appropriate stakeholder.

The amount of information which can be viewed, edited, and downloaded can be determined by profiles which are created; typically, based on team or job role but profiles can be configured to match a company’s requirements.

We allow the number of concurrent users to 50. This means that 50 people within a company or third-party organisations working on behalf of the company that have been granted user profiles can be logged into the system at the same time.

Suppliers are not included in the concurrent user restrictions; therefore, all suppliers can be logged into the system at the same time without any restrictions.

Countries and Languages Deployment

Our systems are deployed in over 25 countries across four continents made up of single contracts as well as regional and global contracts. ARCUS® is currently available in multiple languages including English, French, German, Dutch, Italian, Polish, Portuguese, Spanish, Norwegian and simplified Chinese. We are happy to discuss additional languages as required. This demonstrates our flexibility and scalability with regards to our supplier management software.

Agile Development

We deploy an Agile development process which results in incremental upgrades to the ARCUS® platform every six weeks. This approach minimises the risk of failure and significant downtime often associated with major releases. The upgrades and changes are applied at a platform level, ensuring all customers receive the updates and there are no standalone platforms in use which may run the risk of becoming outdated. This allows us to regularly update the platform with features that add value for our customers.

We utilise feedback from our customers, particularly around the challenges they face. This drives the development of the features we add, providing maximum value. Our customers welcome this approach as they benefit from a quicker return on investment (ROI).

Single Codebase

All ARCUS® modules have been developed in-house and use a single code base. We do not re-package external modules. ARCUS® provides a complete end-to-end supplier management solution for companies providing facilities management services.

End-to-End solution

The ARCUS® platform includes eight individual modules that can be implemented standalone, in any combination or in any order that can be categorised into three separate families: ARCUS® Supply, ARCUS® Source and ARCUS® Product.

ARCUS® Supply

The ARCUS® Supply family enables collaboration between multiple departments, confirming supplier compliance with government legislation, industry standards and company policies while also helping to manage all supplier and contract information as well as evaluating supplier performance.

ARCUS® Supply manages the lifecycle of all suppliers and the collection and verification of their information and documents, streamlining activities such as supplier on-boarding, contract, rebate, and performance management.

ARCUS® Source

The ARCUS® Source family gives procurement professionals confidence in supplier selection, negotiation and the management of all their strategic sourcing projects.

ARCUS® Source ensures all goods are sourced from suppliers who have proven they can meet a company’s needs while also achieving the best market value for goods and having a full overview of current and future procurement projects.

ARCUS® Product

The ARCUS® Product family enables stakeholders to manage and efficiently collect and maintain critical product information.

ARCUS® Product allows suppliers to enter and upload product data enabling users to easily validate and approve products using custom workflows. This information is effortlessly shared between departments and is used as the central database for product specifications and during all stages of new product development.

Supply
Source
Product
ARCUS® SIM

ARCUS® SIM is a central platform for collecting, storing and managing supplier data, that helps reduce the risk to brand and ensure supplier compliance.

ARCUS® SCM

ARCUS® SCM centralises contract data, standardises processes and automates tasks to improve efficiency of managing, approving and renewing contracts.

ARCUS® SPM

ARCUS® SPM is an advanced scorecard that allows users to track and evaluate the performance of suppliers against corporate SLAs and KPIs, helping to identify risk and non-compliance and maximise supplier value.

ARCUS® SSM

ARCUS® SSM maps the various stages of your current or planned strategic purchasing processes, improving efficiency, increasing visibility, reducing bottlenecks and ensuring best practice.

ARCUS® eRFX

ARCUS® eRFX is an online tendering tool used to pre-qualify current or potential suppliers, ensuring selected suppliers are qualified and able to deliver the necessary products or services.

ARCUS® eAUC

Using ARCUS® eAUC, pre-qualified suppliers are invited to online negotiations using the auction type best suited to the business’s needs or goals, achieving best market value without comprising on quality.

ARCUS® PIM

ARCUS® PIM automates the process for collecting detailed information about supplier products, while providing a shared view and process for all departments. This ensures product data is accurate and approved by all relevant stakeholders.

ARCUS® NPD

ARCUS® NPD centralises new product development information, standardises processes and automates tasks to improve the efficiency of new product development from concept through to sale.

Suggested Content...

Take a look at these resources to find out how ARCUS® supplier management software has benefited IT & CTO professionals in facilities management.

Sodexo Carousel

“We now have a powerful reporting tool that gives us valuable business information. ARCUS® SIM has become the gateway for Sodexo to gather all supplier information globally.”

Suzanne Coumbaros, Data Governance Director, Global Supply Management, Sodexo

Are you ready to streamline your supplier management?

Trade Interchange is here to help you, request a demo now.

Case Study

Four Seasons Healthcare Carousel

With over 100 care and nursing homes across the United Kingdom, and a strong focus on efficiency, quality service and compliance, Four Seasons Health Care is always keen to implement robust systems in all areas of the business.

The company has a large and complex supply base, with a raft of supplier data, performance metrics and contractual documents that need to be gathered, stored and continuously maintained to ensure compliance. This was a manual process which required lots of time and effort.

Trade Interchange’s ARCUS® software has provided Four Seasons Health Care with a complete solution to better manage its suppliers, sourcing and purchasing processes.

Do you face similar difficulties in your business? Download the case study to find out how ARCUS® supplier management software delivered supply base confidence through a streamlined solution for Four Seasons Health Care.