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Facilities Management

Companies providing facilities management services often have long and complex supply chains formed from organisations providing services at local, regional, and national levels, meaning that managing these and ensuring compliance throughout the supply base can be a difficult and time-consuming process. By the very nature of their business, companies providing facilities management services source products and services for a vast array of requirements from across the globe to ensure best value and quality to customers from a large number of suppliers often operating in countries with different legislation to their own contracted operations. This can result in a substantial amount of administration, including paperwork, telephone calls and emails to suppliers to highlight and verify supply chain risks.

Trade Interchange’s ARCUS® Supplier Management Software enables sustainability professionals within the facilities management sector to request and collect large amounts of information to verify evidence of sustainable practices and certifications from potential suppliers and the products they supply. Examples of information include sustainability policies, environmental policies and certificates, evidence of membership of organisations such as the Fairtrade, Rainforest Alliance, and Forest Stewardship Council (FSC), or suppliers’ policies on water waste and recycled plastic.


  • Automate supplier on-boarding with no re-keying of data required.
  • Protect brand reputation and manage supplier risk.
  • Cloud-based central repository for supplier information and documentation at a supplier, manufacturing site and product level.
  • Bi-directional approval workflows increase efficiency of supplier approvals and management.
  • ARCUS® enables electronic signatures reducing the need to paper copies and reducing contract signature time.
  • Full visibility across sourcing, supplier relationships and products in a single platform.

Confidence in supplier management for sustainability professionals in facilities management

ARCUS® Supplier Management Software, hosted in the cloud by Trade Interchange, has been proven to work in multiple industries including the facilities management sector and delivers supply base confidence for companies such as Sodexo through a streamlined solution.

ARCUS® SIM provides companies with a centralised 360˚ view of supply chains and supplier information to ensure compliance with government and company regulations, minimising the risk of human error while providing the ability to easily access documents in order to protect a company’s brand and reputation.

One of the best ways of achieving a sustainable supply chain is to develop long-term relationships with key suppliers. This can be achieved by selecting suppliers who share or meet your sustainable policies. Where this is not possible the developing joint initiatives maybe be an option. ARCUS® can help sustainability professionals by placing the responsibility on the supplier to ensure all documents are uploaded, which are then verified by artificial intelligence to ensure key information including sustainability policies and certificates are valid and correct.

Where joint initiatives are in place, action plans can be uploaded at a company or site level, with all the information available in the cloud. Progress towards achieving the goal can be recorded including audits of manufacturing sites.

ARCUS® provides complete supplier lifecycle management by helping to pre-qualify and select suppliers using online tenders (ARCUS® eRFX) and to negotiate with suppliers using online software, ensuring the best market value can be achieved (ARCUS® eAUC).

Organisations can collect and manage supplier information, including sustainability credentials and certifications, using ARCUS® Supplier Information Management (SIM) and storing company and site actions plans, before contracting with the approved supplier using the centralised contract data repository in ARCUS® Supplier Contract Management (SCM).

ARCUS® Supplier Performance Management (SPM) can be deployed to track and evaluate the performance of suppliers against configurable KPIs. All information stored on ARCUS® sits alongside the supplier record streamlining the collection, verification, and management of information to provide confidence in supplier relationships.

Providing a complete end-to-end supplier management solution for organisations providing facilities management services, the ARCUS® platform includes eight individual modules that can be implemented standalone, in any combination or in any order that can be categorised into three separate families; ARCUS® Source, ARCUS® Supply and ARCUS® Product.


ARCUS® SIM is a central platform for collecting, storing and managing supplier data, that helps reduce the risk to brand and ensure supplier compliance.


ARCUS® SCM centralises contract data, standardises processes and automates tasks to improve efficiency of managing, approving and renewing contracts.


ARCUS® SPM is an advanced scorecard that allows users to track and evaluate the performance of suppliers against corporate SLAs and KPIs, helping to identify risk and non-compliance and maximise supplier value.


ARCUS® SSM maps the various stages of your current or planned strategic purchasing processes, improving efficiency, increasing visibility, reducing bottlenecks and ensuring best practice.


ARCUS® eRFX is an online tendering tool used to pre-qualify current or potential suppliers, ensuring selected suppliers are qualified and able to deliver the necessary products or services.


Using ARCUS® eAUC, pre-qualified suppliers are invited to online negotiations using the auction type best suited to the business’s needs or goals, achieving best market value without comprising on quality.


ARCUS® PIM automates the process for collecting detailed information about supplier products, while providing a shared view and process for all departments. This ensures product data is accurate and approved by all relevant stakeholders.

New Product Development Software

ARCUS® NPD centralises new product development information, standardises processes and automates tasks to improve the efficiency of new product development from concept through to sale.

Suggested Content...

Take a look at these resources to find out how ARCUS® Supplier Management Software has benefited sustainability professionals in facilities management.

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“We now have a powerful reporting tool that gives us valuable business information. ARCUS® SIM has become the gateway for Sodexo to gather all supplier information globally.”

Suzanne Coumbaros, Data Governance Director, Global Supply Management, Sodexo

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Case Study

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Sodexo, a world-leader in over 100 different services, initially implemented ARCUS® Supplier Information Management (SIM) and ARCUS® Supplier Contract Management (SCM) to reduce risks and complexities associated with supplier and contract management in its regional operations. However, for Sodexo North America, which covers the USA and Canada, a large region where local areas adhere to different rules and legislation, ARCUS® SIM and ARCUS® SCM needed to work in a different manner to adapt to these circumstances and increase efficiency in supplier information and contract management.