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Food & Beverage

ARCUS® has been designed and evolved by working with organisations in the food & beverage sector. This has helped us to address some of the major pain points professionals face across multiple departments, including procurement, sustainability, supply chain and technical, when sourcing suppliers and products to meet existing and future needs, whilst delivering proven reassurance of reliability and ease of deployment for Chief Technology Officers / IT professionals.

Our proprietary, cloud-based Software as a Service (SaaS) ARCUS® platform is fast to deploy, simple to use and delivered in a modular format that can be used in any combination or stand-alone. The central document database removes the need for disparate, stand-alone systems. All the information is stored in the central database which enables all stakeholders and relevant professionals to access the data at any time (based on company-driven access levels) and remove silos of information. ARCUS® is used by multiple departments across the globe in some of the largest organisations in the world, such as Sodexo, Whitbread and Domino’s Pizza and can be integrated into internal systems as required.


  • ARCUS® availability: The up-time figure for 2021 was 99.998%
  • Integration with key industry and internal systems using our native API (ARCUS® Connect)
  • Trade Interchange holds an ISO 27001 accredited Information Security Management System
  • Our licence model is for one licence per customer. This enables unlimited numbers of employees to log in and access the system without incurring any additional charges
  • Full visibility across sourcing, supplier relationships and products in a single platform developed using a single code base
  • Deployed in over 25 countries and in multiple languages

Confidence in supplier management for Chief Technology Officers / IT Professionals in Food & Beverage

ARCUS® supplier management software, hosted in the cloud by Trade Interchange, has been proven to work in the food & beverage sector, and delivers supply base confidence for the companies such as Whitbread, TGI Fridays, Domino’s, and AAK through a streamlined solution.

Platform availability

The availability of ARCUS® is measured minute-by-minute and the resulting figures are used to provide an uptime percentage. The uptime figure for 2021 was 99.998% which met our availability guarantee of 99.9%.

API Integrations

ARCUS® Connect, our native API, allows integration with other solutions, ensuring all information can be automatically shared across systems – eliminating the need to re-key data. Data can be transferred in both directions between your current internal and external systems and ARCUS®. Examples of integrations include Recipe & Menu Engineering, NAVEX Global, Microsoft Active Directory, Google Maps, DocuSign, and ERP systems including SAP, Oracle, and Microsoft Dynamics. More details can be found on our integrations page.

Information Security

Our ISO 27001-accredited Information Security Management System ensures that all elements relating to Data Security, Availability and Integrity are covered, especially in relation to our customers’ data and the services we provide.

The system is audited by SGS, a UKAS-accredited auditor. We have held the ISO 27001 accreditation since 2013. The scope of our ISO 27001-compliant Information Security Management System includes our Agile development methodologies. This includes version control, testing, risk assessments and peer review in line with strict coding standards. Trade Interchange and our hosting partner both operate within the GDPR framework, and the ARCUS® platform is GDPR compliant.

Licencing model

Our licence model is for one licence per customer. This enables unlimited numbers of employees to log in and access the system without incurring any additional charges. This authorisation can be extended to third-party organisations working on your behalf following approval from the appropriate stakeholder.

The amount of information which can be viewed, edited, and downloaded can be determined by profiles which are created; typically, based on team or job role but profiles can be configured to match a company’s requirements.

We allow the number of concurrent users to be 50. This means that 50 people within a company or third-party organisations working on behalf of the company that has been granted user profiles can be logged into the system at the same time.

Suppliers are not included in the concurrent user restrictions; therefore, all suppliers can be logged into the system at the same time without any restrictions.

Single code base

All ARCUS® modules have been developed in-house and use a single code base. We do not re-package external modules. ARCUS® provides a complete end-to-end supplier management solution for the food and beverage sector.

Countries and Languages Deployment

Our systems are deployed in over 25 countries across four continents made up of single contracts as well as regional and global contracts. ARCUS® is currently available in multiple languages including English, French, German, Dutch, Italian, Polish, Portuguese, Spanish, Norwegian and simplified Chinese. We are happy to discuss additional languages as required. This demonstrates our flexibility and scalability with regard to our supplier management software.

End-to-end solution

The ARCUS® platform includes eight individual modules that can be implemented standalone, in any combination or in any order that can be categorised into three separate families; ARCUS® Source, ARCUS® Supply and ARCUS® Product.


ARCUS® SIM is a central platform for collecting, storing and managing supplier data, helping reduce risk to brand and ensuring supplier compliance.


ARCUS® SCM centralises contract data, standardises processes and automates tasks to improve the efficiency of managing, approving and renewing contracts.


ARCUS® SPM is an advanced scorecard that allows users to track and evaluate the performance of suppliers against corporate SLAs and KPIs, helping to identify risk and non-compliance, maximising supplier value.


ARCUS® SSM maps the various stages of your current or planned strategic purchasing processes, improving efficiency, enhancing visibility, reducing bottlenecks and ensuring best practice.


ARCUS® eRFX is an online tendering tool used to pre-qualify current or potential suppliers, ensuring selected suppliers are qualified and able to deliver the necessary products or services.


Using ARCUS® eAUC, suppliers are invited to online negotiations using the type of auction best suited to the business’s needs or goals, achieving best market value without comprising on quality.


ARCUS® PIM automates the process for collecting detailed information about supplier products, while providing a shared view and process for all departments. This ensures product data is accurate and approved by all relevant stakeholders.

New Product Development Software

ARCUS® NPD centralises new product information, standardises processes and automates tasks to improve efficiency of new product development from concept through to sale.

Suggested Content...

Take a look at these resources to find out how ARCUS® supplier management software has benefited IT & CTO professionals in the food & beverage industry.

Fridays Carousel

"The main pain points ARCUS® has helped us with is that all of the suppliers can be in one place and every department from our company can log can and check the information that they are after."

Maria Loftus, Senior Technical Manager, Fridays

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Case Study

Whitbread Carousel

Whitbread PLC is the UK’s largest hospitality company, owning Premier Inn as well as Beefeater, Brewers Fayre, Table Table and Bar+Block.

Its “Force for Good” sustainability program aims to ensure that Whitbread has a positive impact on all of its stakeholders and the world around them, and has set long-term strategic targets to try and achieve this. This includes collaborating with its global supply base to support efforts against climate change to ensure that every supplier adheres to its robust policies on sustainability and responsible sourcing.

Whitbread extended its use of ARCUS® Supplier Information Management (SIM) to automate, digitise, and streamline its supplier on-boarding.

Configurable questionnaires are sent to and completed by suppliers to ensure that Whitbread is collecting all the supply base sustainability information they require, and this replaced a separate standalone system.