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ARCUS® Supplier Management Software has been designed and evolved by working with organisations in healthcare. This has helped us to address some of the major pain points professionals face across multiple departments, including procurement, sustainability, supply chain and technical.

ARCUS® is used in some of the largest organisations in the world, such as Sodexo, Whitbread and P&O Ferries. The software can be integrated into internal systems as required. The 360° overview provided by the comprehensive dashboard delivers proven reassurance of reliability and ease of use for C-Suite professionals.


  • Protect company brand.
  • Fully audited system demonstrating actions taken to mitigate risk.
  • Trade Interchange holds an ISO 27001 accredited Information Security Management System. The ARCUS® platform is GDPR compliant.
  • ARCUS® features automation, artificial intelligence and machine learning reducing manual tasks and freeing up time.
  • Collect information at a company, site and product level ensuring compliance with legislation and company requirements.
  • Scalable solution: Add additional modules as you require them. Modules can be implemented as a standalone solution or in any order or combination.

Confidence in supplier management for C-Suite professionals in healthcare

ARCUS® Supplier Management Software, hosted in the cloud by Trade Interchange, has been proven to work in the healthcare sector, and delivers supply base confidence for the companies such as Barchester Healthcare, Elysium Healthcare and Ramsay Healthcare through a streamlined solution.

Protect Company Brand

Protect company brand and reputation by assessing suppliers’ financial risk and capabilities. ARCUS® Connect, our native API, allows integration with other solutions, ensuring all information can be automatically shared across systems – eliminating the need to re-key data. Data can be transferred in both directions between your current internal and external systems and ARCUS®. Examples of integrations include NAVEX Global and ERP systems including SAP, Oracle, and Microsoft Dynamics.

Auditable Information

All information within the system is auditable, allowing users to confidently demonstrate to internal and external stakeholders, such as auditors, the steps that have been taken when carrying out comprehensive checks on suppliers. This includes any corrective actions that have been taken to mitigate the associated risks.

Information Security

Our ISO 27001-accredited Information Security Management System ensures that all elements relating to Data Security, Availability and Integrity are covered, especially in relation to our customers’ data and the services we provide.

The system is audited by SGS, a UKAS-accredited auditor. We have held the ISO 27001 accreditation since 2013. The scope of our ISO 27001-compliant Information Security Management System includes our Agile development methodologies. This includes version control, testing, risk assessments and peer review in line with strict coding standards. Trade Interchange and our hosting partner both operate within the GDPR framework, and the ARCUS® platform is GDPR compliant.

Automation and Artificial Intelligence

Reminders can be set against every document uploaded, meaning site-specific expiry dates for certifications will automatically be requested, in addition to company-level information. This ensures that each company and approved site remains compliant and that the relevant departments can take action to manage and maintain information efficiently.

Electronically map your approval process to match best practice or internal purchasing processes with configurable alerts and emails notifying of key terms, milestones, critical task dates and events. Bi-directional and auto-escalation workflows can be configured to reduce the time spent waiting for approvals and to highlight bottlenecks in the system.

Using artificial intelligence, ARCUS® can scan documentation required by the organisation operating in the healthcare sector, as it is uploaded by suppliers, verifying that the right certificate has been submitted and that the dates and values are valid.

Ensure compliance

Ensure supplier compliance with company policies and government legislation, including modern slavery, sustainability, health and safety, anti-bribery and allergens while proving due diligence throughout the supply chain. Information can be collected at a company, site and product level.

Scalable solution

The ARCUS® platform includes eight individual modules that can be implemented standalone, in any combination or in any order that can be categorised into three separate families; ARCUS® Supply, ARCUS® Product and ARCUS® Source.


ARCUS® SIM is a central platform for collecting, storing and managing supplier data, that helps reduce the risk to brand and ensure supplier compliance.


ARCUS® SCM centralises contract data, standardises processes and automates tasks to improve efficiency of managing, approving and renewing contracts.


ARCUS® SPM is an advanced scorecard that allows users to track and evaluate the performance of suppliers against corporate SLAs and KPIs, helping to identify risk and non-compliance and maximise supplier value.


ARCUS® SSM maps the various stages of your current or planned strategic purchasing processes, improving efficiency, increasing visibility, reducing bottlenecks and ensuring best practice.


ARCUS® eRFX is an online tendering tool used to pre-qualify current or potential suppliers, ensuring selected suppliers are qualified and able to deliver the necessary products and services.


Using eAUC, suppliers are invited to online negotiations using the auction type best suited to the business’s needs or goals, achieving best market value without comprising on quality.


ARCUS® PIM automates the process for collecting detailed information about supplier products, while providing a shared view and process for all departments. This ensures product data is accurate and approved by all relevant stakeholders.

New Product Development Software

ARCUS® NPD centralises new product development information, standardises processes and automates tasks to improve the efficiency of new product development from concept through to sale.

Suggested Content...

Take a look at these resources to find out how ARCUS® supplier management software has benefited c-suite professionals in the healthcare industry.

Whitbread Carousel

"Using ARCUS® SSM, our procurement team now has a complete overview of all current and potential sourcing projects. This allows us to easily view the current status of each of these projects while helping us to ensure best procurement practice is practised by everyone at Whitbread."

Dan Urwin, Head of Procurement – Performance / Corp Services / Utilities / IT, Whitbread

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Case Study

Barchester Healthcare Carousel

Barchester Healthcare uses ARCUS® SCM to provide a central database for contracts. This removes duplicate and hard copies of contracts, ensuring one version of the truth exists. Barchester Healthcare utilises the configurable contract template facility to enable contracts to be electronically created for suppliers to complete and upload directly into the database for approval.

Barchester Healthcare deploys workflows that allow either the entirety or parts of a contract to be entered and reviewed by the appropriate professional without the need to manually seek each person’s approval.

The Bi-directional workflows enable a contract to be reviewed by multiple stakeholders or by a single professional depending on the business needs and contract type. This improves the efficiency of contract approvals, removes bottlenecks and frustrations, while providing complete oversight of the process and prevents data silos.