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Companies in the retail sector have large and often complex supply chains, meaning that managing these and ensuring compliance throughout the supply base can be a difficult and time-consuming process. By the very nature of their business, retail companies source products and services from across the globe to ensure best value and quality to customers from numerous suppliers, often operating in countries with different legislation to their own operations. This can result in a substantial amount of administration, including paperwork, telephone calls and emails to suppliers to highlight and verify supply chain risks.

Trade Interchange’s ARCUS® supplier management software enables sustainability professionals within the retail sector to request and collect large amounts of information to verify the evidence of sustainable practices and certifications from potential suppliers and the products they supply. Examples of information include sustainability policies, environmental policies and certificates, evidence of membership of organisations such as the Roundtable for Sustainable Palm Oil (RSPO), Global Organic Textile Standard, Fairtrade and Forest Stewardship Council (FSC), or suppliers’ policies on sustainable cotton and recycled plastic.


  • Automate supplier on-boarding with no re-keying of data required.
  • Software as a Service platform removing the need for onsite servers and equipment.
  • ARCUS® enables electronic signatures reducing the need to paper copies and reducing contract signature time.
  • Protect brand reputation and manage supplier risk.
  • Full visibility across sourcing, supplier relationships and products in a single platform.
  • Artificial intelligence and machine-learning verify suppliers’ key documentation and certificates at the point of upload.

Confidence in supplier management for sustainability Professionals in the Retail industry

ARCUS® supplier management software, hosted in the cloud by Trade Interchange, has been proven to work in multiple industries, including the retail sector, and delivers supply base confidence for companies including Card Factory, JD Sports and Morrisons through a streamlined solution.

As more and more industries look to increase the sustainable practices they employ, cloud-based supplier management solutions such as ARCUS® can not only play a direct part in increasing the sustainable practices, they can help identify and verify suppliers with sustainable practices and products.

ARCUS® is deployed as a Software as a Service solution, meaning that the only hardware required is an internet-enabled device, whether that be pc, laptop, tablet or mobile phone. There are no servers for IT to deploy, and, therefore, no increased electricity costs for powering and cooling the physical servers. ARCUS® can help you ensure the products you are buying meet your sustainability requirements, for example, purchasing products for re-sale which are made from sustainably sourced palm oil. Palm oil can be found in some of the most purchased products, such as food oils used in pizzas, to beauty and personal health products such as lipstick and shampoo. Organisations are requesting evidence that the products they purchase are made with palm oil and are certified by the Roundtable for Sustainable Palm Oil (RSPO).

The ARCUS® platform is comprised of eight modules which help you pre-qualify and select suppliers using online tenders, negotiate with suppliers using online software, ensuring the best market value can be achieved.

Organisations can collect and manage supplier information, including sustainability credentials and certifications, utilising artificial intelligence and machine learning verification of key industry certificates, using ARCUS® Supplier Information Management (SIM), before contracting with the approved supplier using the centralised contract data repository in ARCUS® Supplier Contract Management (SCM).

ARCUS® Supplier Performance Management (SPM) can be deployed to track and evaluate the performance of suppliers against configurable KPIs. ARCUS® Product Information Management (PIM) enables organisations to collect and manage detailed product technical specifications. Every stage of the process is performed in using the cloud-based technology and includes electronic contract signature capabilities removing the need for paperwork and paper trails across multiple sites.

Providing a complete end-to-end supplier management solution for the retail sector, the ARCUS® platform the modules can be implemented standalone, in any combination or in any order that can be categorised into three separate families; ARCUS® Source, ARCUS® Supply and ARCUS® Product.


ARCUS® SIM is a central platform for collecting, storing and managing supplier data, that helps reduce the risk to brand and ensure supplier compliance.


ARCUS® SCM centralises contract data, standardises processes and automates tasks to improve the efficiency of managing, approving and renewing contracts.


ARCUS® SPM is an advanced scorecard that allows users to track and evaluate the performance of suppliers against corporate SLAs and KPIs, helping to identify risk and non-compliance and maximise supplier value.


ARCUS® SSM maps the various stages of your current or planned strategic purchasing processes, improving efficiency, increasing visibility, reducing bottlenecks and ensuring best practice.


ARCUS® eRFX is an online tendering tool used to pre-qualify current or potential suppliers, ensuring selected suppliers are qualified and able to deliver the necessary products or services.


Using ARCUS® eAUC suppliers are invited to online negotiations using the auction type best suited to the business’s needs or goals, achieving best market value without comprising on quality.


ARCUS® PIM automates the process for collecting detailed information about supplier products, while providing a shared view and process for all departments. This ensures product data is accurate and approved by all relevant stakeholders.

New Product Development Software

ARCUS® NPD centralises new product development information, standardises processes and automates tasks to improve the efficiency of new product development from concept through to sale.

Suggested Content...

Take a look at these resources to find out how ARCUS® supplier management software has benefited sustainability professionals in the retail industry.

Morrisons Carousel

"We have been using the ARCUS® eRFX module for a number of years, and alongside the impeccable service we receive from Trade Interchange’s eSourcing Consultants, it is now an integral part of Morrisons’ eSourcing strategy."

Rachael Dennis, Procurement Manager, Morrisons

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Case Study

Morrisons Carousel

Morrisons, one of the largest supermarket chains in the United Kingdom, used to run their tenders using a combination of multiple spreadsheets and paper-based systems.

To increase confidence in their tendering process, Morrisons implemented ARCUS® eRFX, a powerful cloud-based tender and quotation solution that gives procurement professionals the ability to easily issue and manage online requests for information, proposals and quotations.

Using the workflow-driven process and close co-ordination with Trade Interchange’s eSourcing Consultants, Morrisons’ procurement department now have full visibility over eRFXs that have been built to meet their specific requirements.