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Utilities

ARCUS® has been designed and evolved by working with organisations operating in the utilities industry. This has helped us to address some of the major pain points professionals face across multiple departments, including procurement, sustainability, supply chain and technical, when sourcing suppliers and products to meet existing and future needs, whilst delivering proven reassurance of reliability and ease of deployment for Chief Technology Officers / IT professionals.

Our proprietary, cloud-based Software as a Service (SaaS) ARCUS® platform is fast to deploy, simple to use and is delivered in a modular format that can be used in any combination or stand-alone. The central document database removes the need for disparate, stand-alone systems. All the information is stored in the central database which enables all stakeholders and relevant professionals to access the data at any time (based on company driven access levels) and removes silos of information. ARCUS® is used by multiple departments across the globe in some of the largest organisations in the world, such as Drax Power, SSE, Sodexo, Costa Coffee and Premier Inn and can be integrated into internal systems as required.

Why ARCUS®?

  • ARCUS® availability: The up-time figure for 2019 was 99.98%.
  • Trade Interchange holds an ISO 27001 accredited Information Security Management System.
  • Deployed in over 25 countries and in multiple languages.
  • No hardware requirements resulting in zero-touch deployment.
  • Our licence model is for one licence per customer. This enables unlimited numbers of employees to log in and access the system without incurring any additional charges.
  • Integration with key industry and internal systems using our native API (ARCUS® Connect).

Confidence in supplier management for Chief Technology Officers / IT professionals in utilities industry

ARCUS® supplier management software, hosted in the cloud by Trade Interchange, has been proven to work in the utility sector, and delivers supply base confidence for the companies such as Drax and SSE through a streamlined solution.

Platform Availability

The availability of ARCUS® is measured minute-by-minute and the resulting figures are used to provide an uptime percentage. The uptime figure for 2019 was 99.98% which met our availability guarantee of 99.9%.

Information Security

Our ISO 27001 accredited Information Security Management System ensures that all elements relating to Data Security, Availability and Integrity are covered, especially in relation to our customers’ data and the services we provide.

The system is audited by SGS, a UKAS accredited auditor. We have held the ISO 27001 accreditation since 2013. The scope of our ISO 27001 compliant Information Security Management System includes our Agile development methodologies. This includes version control, testing, risk assessments and peer review in line with strict coding standards. Trade Interchange and our hosting partner both operate within GDPR framework, and the ARCUS® platform is GDPR compliant.

Countries and Languages Deployment

Our systems are deployed in over 25 countries across four continents made up of single contracts as well as regional and global contracts. ARCUS® is currently available in multiple languages including English, French, German, Dutch, Italian, Polish, Portuguese, Spanish, Norwegian and simplified Chinese. We are happy to discuss additional languages as required. This demonstrates our flexibility and scalability with regards to our supplier management software.

Zero-touch deployment

The ARCUS® platform delivers a cloud-based SaaS offering to multiple departments within organisations. ARCUS® is a zero-touch deployment with no hardware requirements, it supports all major desktop and mobile browsers and the installation is covered by our tried and tested implementation process.

Licencing Model

Our licence model is for one licence per customer. This enables unlimited numbers of employees to log in and access the system without incurring any additional charges. This authorisation can be extended to third party organisations working on your behalf following approval from the appropriate stakeholder.

The amount of information which can be viewed, edited, and downloaded can be determined by profiles which are created; typically, based on team or job role but profiles can be configured to match a company’s requirements.

We allow the number of concurrent users to 50. This means that 50 people within a company or third party organisations working on behalf of the company that have been granted user profiles can be logged into the system at the same time.

Suppliers are not included in the concurrent user restrictions; therefore, all suppliers can be logged into the system at the same time without any restrictions.

API Integrations

ARCUS® Connect, our native API, allows integration with other solutions, ensuring all information can be automatically shared across systems – eliminating the need to re-key data. Data can be transferred in both directions between your current internal and external systems and ARCUS®. Examples of integrations include Microsoft Active Directory, Google Maps, DocuSign, NAVEX Global, and ERP systems including SAP, Oracle, and Microsoft Dynamics. More details can be found on our integrations page.

End-to-end solution

The ARCUS® platform includes eight individual modules that can be implemented standalone, in any combination or in any order that can be categorised into three separate families; ARCUS® Source, ARCUS® Supply and ARCUS® Product.

ARCUS® Supply

The ARCUS® Supply family enables collaboration between multiple departments, confirming supplier compliance with government legislation, industry standards and company policies while also helping to manage all supplier and contract information as well as evaluating supplier performance.

ARCUS® Supply manages the lifecycle of all suppliers and the collection and verification of their information and documents, streamlining activities such as supplier on-boarding, contract, rebate, and performance management.

ARCUS® Source

The ARCUS® Source family gives procurement professionals confidence in supplier selection, negotiation and the management of all their strategic sourcing projects.

ARCUS® Source ensures all goods are sourced from suppliers who have proven they can meet a company’s needs while also achieving the best market value for goods and having a full overview of current and future procurement projects.

ARCUS® Product

The ARCUS® Product family enables stakeholders to manage and efficiently collect and maintain critical product information.

ARCUS® Product allows suppliers to enter and upload product data enabling users to easily validate and approve products using custom workflows. This information is effortlessly shared between departments and is used as the central database for product specifications and during all stages of new product development.

Supply
Source
Product
ARCUS® SIM

ARCUS® SIM is a central platform for collecting, storing and managing supplier data, that helps reduce the risk to brand and ensure supplier compliance.

ARCUS® SCM

ARCUS® SCM centralises contract data, standardises processes and automates tasks to improve the efficiency of managing, approving and renewing contracts.

ARCUS® SPM

ARCUS® SPM is an advanced scorecard that allows users to track and evaluate the performance of suppliers against corporate SLAs and KPIs, helping to identify risk and non-compliance and maximise supplier value.

ARCUS® SSM

ARCUS® SSM maps the various stages of your current or planned strategic purchasing processes, improving efficiency, increasing visibility, reducing bottlenecks and ensuring best practice.

ARCUS® eRFX

ARCUS® eRFX is an online tendering tool used to pre-qualify current or potential suppliers, ensuring selected suppliers are qualified and able to deliver the necessary products or services.

ARCUS® eAUC

Using ARCUS® eAUC, suppliers are invited to online negotiations using the auction type best suited to the business’s needs or goals, achieving best market value without comprising on quality.

ARCUS® PIM

ARCUS® PIM automates the process for collecting detailed information about supplier products, while providing a shared view and process for all departments. This ensures product data is accurate and approved by all relevant stakeholders.

ARCUS® NPD

ARCUS® NPD centralises new product development information, standardises processes and automates tasks to improve the efficiency of new product development from concept through to sale.

Suggested Content...

Take a look at these resources to find out how ARCUS® supplier management software has helped IT & CTO professionals in the utilities industry.

Drax Carousel

"Thanks to ARCUS® eAUC, our procurement team has adopted reverse eAuctions across a range of categories. By incorporating eAuctions as part of our category management toolkit, this has resulted in Drax realising cost savings over and above traditional procurement methods, while reducing the time we spend negotiating with suppliers. The eAuction tool from Trade Interchange is a low-cost solution to leverage spend across common categories of spend across Drax.”

Matthew Walker MCIPS, Supplier Relationship Manager – Turbines & Major Projects, Drax Power

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Case Study

Drax Carousel

Drax Power, who runs Europe’s biggest biomass-fuelled power station, used to manage their supplier service and product auctions using a combination of spreadsheets and paper-based systems.

This meant that auctions were not configured in a standardised format and information was difficult to locate, leading to inefficiencies within the procurement department.

They now run eAuction events using ARCUS® eAUC, a cloud-based module that encourages competitive online negotiations, leading to reduced procurement costs and improved visibility throughout the negotiation process.

Thanks to the cloud-based nature of ARCUS® eAUC, Drax Power now has the capacity to negotiate with more suppliers on a global scale and on a real-time basis.